Terms of Service

By using our website or engaging our pest control services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services. We reserve the right to update these Terms at any time, and continued use of our services constitutes acceptance of any changes.

Our Honorable Shield program is a 12-month service agreement that provides ongoing, year-round pest protection for your property. The agreement includes:

Initial Treatment: $282, a comprehensive first visit to address existing pest activity and establish a protective barrier.

Quarterly Treatments: $182 per quarter. scheduled follow-up visits to maintain protection throughout the year.

Agreement Term: 12 months from the date of your initial treatment. Your agreement automatically renews unless cancelled in accordance with our cancellation policy below.

You are responsible for providing our technicians with reasonable access to your property at the scheduled appointment time. If access is not available upon arrival, we may need to reschedule, and a trip charge may apply. For exterior-only treatments, we may service the property without the homeowner present, provided the exterior is accessible. Please ensure pets, children, and personal items are secured before our technicians arrive.

Payment is due at the time of service for one-time treatments. For Honorable Shield customers, quarterly payments are processed automatically via autopay. All payments are processed securely through Stripe. By enrolling in autopay, you authorize us to charge your payment method on file for each scheduled quarterly treatment. If a payment fails, we will attempt to contact you to resolve the issue. Continued non-payment may result in suspension of services.

Honorable Pest Control performs all services in accordance with industry standards and applicable regulations. While we strive for effective pest elimination, we cannot guarantee the complete eradication of all pest activity due to environmental factors beyond our control. Our liability is limited to re-treatment of the property under the terms of your service agreement. We are not liable for damage to property or landscaping that results from pre-existing pest infestations, nor for any indirect, incidental, or consequential damages arising from our services.

The following are not covered under the Pest Insurance Guarantee or any standard service agreement unless separately contracted:

Wildlife removal: Including but not limited to raccoons, opossums, bats, birds, and skunks.

Termites: Honorable Pest Control does not inspect for or treat termites.

Bed bugs, roaches and weevils: Honorable Pest Control does not treat these pests.

Fleas inside the home: Fleas are treated outdoors only, as part of Mosquito Shield.

Damage caused by pests: We are not responsible for structural, electrical, or cosmetic damage caused by pest activity prior to or during treatment.

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the courts of Washtenaw County, Michigan.

This document is provided for informational purposes. For specific legal questions about your service agreement, please contact us directly.